Which payment methods do you accept?

We currently accept Paypal as our prefered online payment method . Having your Paypal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order.

What is PayPal and how does it work?

PayPal, owned by eBay, is a global online payment system. PayPal is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so forth. It's also a full-service operation that provides front-end and back-end solutions to increase growth and revenue for merchants.After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online.

How do I pay with my credit card without using Paypal?

We do offer the option to pay using a credit card besides Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forward to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available. There is also a trade-help in our homepage.

Which servers do you supply on my game?

power-leveling-game.compower-leveling-game.com We offer supplies of game currency on all the games listed to your left, on all servers available. To see a list of available servers and the services offered, please select your game on the left of your screen.

How is my information protected from hackers/fraudsters?

By becoming a power-leveling-game.com customer, you are dealing with a reputable company with a long history of satisfied customers. However, successful companies such as ours are often targetted by hackers and phishers in order to steal your account, personal and/or payment information. We ask that you take certain precautions to protect yourself from fraud:

(1) When purchasing through power-leveling-game.com, Ensure that, when you think you are purchasing on the power-leveling-game.com web site, that the URL in your address bar reads “power-leveling-game.com”.

(2) You can ensure you are dealing with power-leveling-game.com staff ingame by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you ingame to verify you are dealing with power-leveling-game.com.

(3) If you need to verify the validity of a power-leveling-game.com staff member, please contact our Live Helpand they will confirm their validity for you.

Why do you sometimes need to call me when I've made an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment.

(2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.

(3) For larger orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.

(4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

How can I communicate with power-leveling-game.com after my payment has been made?

You can opt to contact us via Live Help, e-mail . Please quote your order number to ensure your enquiry is dealt with swiftly.

Why do your prices change so frequently?

We raise and lower our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

Will my account get banned if I buy from power-leveling-game.com?

power-leveling-game.comQuite simply - no. We have never been informed of any account bans of power-leveling-game.com customers due to their dealings with power-leveling-game.com. We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other companies who obtain currencies and virtual commodities through these illegitimate means may result in your account being banned, but we can assure you we are not one of those. We are proud of our company’s reputation and we will continue offering a safe, quality service to our customers, whilst combatting scammers and fraudsters in MMORPGs.

How do you level my character?

We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as "grinding," where we play solo simply killing monsters over and over. However we do sometimes do simple quests to obtain experience. We have extensive knowledge of your game's world and know the best areas & quests to level your character as fast as possible.

Will you use my character to PK (player-kill) or KS (kill-steal)?

No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon.

What do you do if someone sends a tell to my character?

Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them.

Do I keep the money & Remark gained while you play my character?

YES! We, unlike other power leveling services, do not keep your gold or Remark.

Which servers do you supply on my game?

We offer supplies of game currency on all the games listed to your left, on all servers available. To see a list of available servers and the services offered, please select your game on the left of your screen.

Live Help is on , but no one seems to be answering.

Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system. After all, you are served by a human being behind a computer. However, you can contact us via email and we will revert back to you shortly

What are the possible reasons for delay?

There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.